Frequently Asked Questions

Frequently Asked Questions

Welcome to the FAQ section, below we have compiled a list Frequently Asked Questions with answers. Whilst reading please take note that we offer motorhome hire from multiple suppliers and each supplier will have slightly different terms and conditions. As such many frequently asked questions can only be answered fully by referring direct to the suppliers terms and conditions. To view full details of a suppliers terms and conditions please enter your booking dates, select the vehicle of your choice and at this stage all relevant information needed to make a booking decision will be presented clearly.

Are There Any Hidden Costs?

The simple answer is no. Where possible the price we display covers all mandatory charges, otherwise we clearly detail any extra costs below the final summary of charges in the “Additional info about this vehicle. This is clearly displayed during the booking process and before your are requested to enter credit card details for booking payment.

How Do I Book Extras?

Extras such as child seats or GPS may be added during the booking process, first select the vehicle at which stage the system will display a list of optional extras available along with the price. To add an extra simply tick the box beside the extra. All extras are optional and you may also bring your own baby seats etc.

Does Your Quote Include Insurance?

It is normal for the insurance to have an excess or bond and this is the amount you would be liable for should the vehicle be damaged. Most suppliers will offer additional insurance to either reduce the excess to zero. Please note even with full cover with zero excess you will still need to leave a security bond. The bond/excess will be refunded in full if vehicle is brought back in a good and clean condition. The bond/excess details will be displayed clearly after you select your vehicle and before you enter card details for booking payment.

Can I change my booking?

Plans do change, for changes notified well in advance no charge will apply, however some changes can incur additional charges please contact us for further details. We always advise getting your flights confirmed first before booking your motorhome.

Do I need a Special Driving Licence.

All you will need is your full original licence which you should have held for at least 1 year,  please check the terms with the supplier as may be required to have held for 2 years, If licence is not in the roman Alphabet then please bring an official translation. If you are visiting a European country it is advisable to bring both your licence from country of residence and an international driving licence.

First Time Renting a Motorhome?

If this is your first time driving a campervan or if you are not familiar with the vehicle, be assured the supplier will spend as much time as needed to ensure you get to grips with everything, before leaving the depot.

What is the Difference Between Class A, Class B and Class C

The class depends on the chassis used , Class A motorhomes are based on a bus chassis, Class B on  van chassis and Class C uses a  pickup chassis.

Are Seat Belts Compulsory?

Yes, everyone in a Motor Home must  wear seat belts whilst in transit.

What is a  Safe  Speed to Drive a MotorHome?

Firstly never exceed any speed limit, an RV is longer and higher than a standard car and you will need to take this into account and drive slowly around bends and also note breaking times will be longer because of extra weight. At first drive slowly until you become more familiar with the vehicle,  driving slowly will also have the added bonus of reducing fuel consumption.

How old do I need to be to be able to drive a Campervan?

Normally 21 but please check with the supplier terms before booking as some may have a higher minimum age or charge an under age driver surcharge or they may request a higher bond to be deposited.

Is there a minimum hire period to hire a camper van?

The normal minimal rental is 7 days, some supplier will extend this over peak seasons or if a one way hire

.

Do You Refund For Unused Days ?

The supplier will not refund unused days for the simple reason that they will be unlikely to be able to rent it out over the unused period. To cover this eventuality we advise taking out travel insurance which covers having to shorten your holiday and  return early due to  unforeseen circumstances.

Can I extend my Rental?

After a rental has started you must contact the supplier direct to request an extension, they will check availability, please note they will also charge the local higher rate.   Please always book for the number of days required, having said that extensions may be possible but will depend on factors such as season and vehicle type.

 

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